Personal Banking
It’s all about experience
Regardless of how or where customers interact using digital channels, for them, the Bank will always be one. Offer a dynamic experience from any device or channel, adapting to the strengths of each one and the customer journey of each customer.
In the world of Personal Banking, Conversational Banking is becoming the first customer service front, as it is able to resolve many questions and queries quickly and efficiently without any long waits for the service of a Bank agent. Not only that, but it also facilitates transactions such as balance inquiries, maturities, and even payments and transfers without having to download an App and occupy more space on your mobile phone.
Our chatbot is fast and easy to implement, it can be ready in 2 weeks, and allows the Bank to provide a service that has its own AI engine and a proven and specialized NLP in financial institutions that already have mapped more than the 90% of users’ intentions. This ensures not only operating cost savings, but also the power to provide users with a good experience, without learning curves.
What is Personal Banking?
The Foundation of a Mobile First World
Mobile banking ready for customers who want the App to be their channel for operating in the Bank. And for those who don't, too.
A new 100% Native App
A seamless experience that adapts to user behaviors
A dashboard that offers a new personalized experience, focused on the characteristics of the user and their relationship with the bank.
A Digital Tool Kit with plug & play capabilities that will let your Bank's innovation team's imagination run wild
Differentiation capabilities in branding and value proposition
100% digital funnel for opening accounts
The latest in identification: Touch ID, biometrics
Make a difference
Our solution for Individuals stands out for being a proven solution implemented in multiple Banks, as well as for having a very wide functional completeness and offering the Bank the possibility of customization both in terms of functionality and identity that allow the Bank to generate a winning differentiator. And all with an aggressive time-to-market.
Innovation
Jump on the innovation bandwagon for our product
It continuously provides improvements and news to your customers on a recurring basis, both through our Software Evolution Area (SEA), which allows you to develop according to the needs of your business, and by incorporating the annual innovations of our product that are born from our experience and knowledge of the needs of banks in the region.
Open Bank Ecosystems
New layer of Open Api connectivity to generate new business models and an ecosystem with new products and services that respond to customer demands and allow your Bank to make a difference.
Security
Infocorp's solutions for personal banking provide an experience that contemplates an ideal balance between security and usability:
Easy management of access and permissions for each user.
Choose from a wide range of options for second authentication factors.
The latest in identification: Touch ID, biometrics.
ISO-27001 certification.
